Be mindful together

Dear friends, dear Hotel Platzer guests!

We have experienced challenging times together in the past few months. We can finally create moments together again.

These legal provisions apply to the coming winter season 2021/22:
2G rule in hotels and restaurants to the ordinance of November 8, 2021

All hotel guests at Hotel Platzer must show proof of vaccination or proof of recovery. A stay is only possible for vaccinated and recovered guests.
Antigen tests or PCR tests are no longer permitted as evidence of admission.
Children up to the age of 12 are exempt from the 2G rule.

For Janssen vaccinated persons (Johnson & Johnson) the following applies from 03/01/2022: A second dose is required for a valid Green Passport.

A 2G certificate is also required to visit a restaurant at Hotel Platzer. We ask you to have them ready when you enter. It is also mandatory to collect your contact details.

Unfortunately, no one can currently answer how long this level 4 will last according to the government regulation. We therefore ask for your understanding that we are not yet able to provide any more detailed information about bookings in February or March.

All guests who have already booked and cannot provide proof of 2G, please contact us by email to cancel your booking free of charge and postpone it to a later date!

Should Austria be placed on the high-risk list, this will also have no effect on vaccinated or recovered guests!

We are happy to answer any further questions you may have, but we ask for your understanding if an answer to your question may unfortunately take a little longer due to this situation.

  • Disinfectant dispensers are available at the reception, dining room, bar and in the entrance to our wellness area
  • Increased cleaning of door handles, light switches and surfaces throughout the hotel
  • We ask you to follow the instructions of our employees. This is for your and our protection
  • If you do not feel comfortable, stay in your room and let us know.
  • Sneeze or cough into the crook of your arm or into a handkerchief
  • If there are any signs of illness, we ask that you do not come to us for the protection of you or us


We refrain from hugs and body contact.
Unfortunately, our greeting excludes shaking hands at the moment.


An FFP2 mask is mandatory for everyone:
in the grocery stores
in the pharmacy
at the doctor's
and in the gondola lifts

In the hotel, restaurant and our bars (Cin Cin and Country Club) there is no mask requirement.
In order to give all guests a safe feeling, we ask all guests to keep a "comfort distance" from others. Happy & Safe together :-)


Buffet area:

Our breakfast buffet is open for you as usual. You can take your food yourself. We ask you to keep a "comfort distance" from other guests there as well. Disinfectant dispenser is provided.

Our popular hotel bar is open.

Relaxation is not neglected either! Our wellness area is open and invites you to relax. With regard to hygiene, precautions are also taken there.


The 2G rule will also apply in the gondola lifts and lifts throughout the Zillertal Arena from November 15th. Only vaccinated and recovered guests receive a lift ticket.
Masks are also required in gondola lifts and chairlifts with FFP2 hoods.