The right of withdrawal in accordance with Section 18 (1) line 10 FAGG is not applicable; the following cancellation conditions apply:

Up to 31 days before the day of arrival, guests can cancel free of charge.

After that, a cancellation is only possible by paying the following cancellation fees:

• from 30 days before arrival 40% of the total package price
• from 14 days before arrival 70% of the total package price
• from 7 days before arrival 90% of the total package price
• in case of no-show 100% of the total package price
• an early departure or late arrival will be charged in full.

In the event of cancellation within the deadline, EUR 50 will be retained from the deposit as a booking fee.
Cancellations are only accepted in writing.

Discount for children in the winter 2023/2024:
Discount in parent rooms and suites with 2 adults:

• 0 to 2 years: €20 per night
• 3 to 5 years: 70% discount including children’s menu
• 6 to 10 years: 50% discount on the half-board price
• 11 to 14 years: 30% discount on the half-board price
• from 15 years: 20% discount on the half-board price

Discount for children in the summer 2023:
Discount in parent rooms and suites with 2 adults:

• 0 to 2 years: € 18 per night
• 3 to 5 years: € 35 per night
• 6 to 9 years: € 47 per night
• 10 to 13 years: € 62 per night
• from 14 years: 20% discount on the half-board price

Double room for single occupancy:
We charge an additional fee depending on the season.

Weekend surcharge:
From December to April, we charge a weekend surcharge of €10 per person per day
for stays of less than 5 nights from Thursday to
Sunday.

Additional adult occupancy:
The third adult receives a discount of 20%

Pets only upon request, for a fee (Euro 18 per day)
We recommend that you take out travel cancellation insurance at www.europaeische.at
We have to charge for early or late arrival 
We offer the following payment options for settling your hotel bill: Euro, MasterCard, Visa or Maestro.
For our exclusive Christmas Eve we charge a €30 surcharge per person.
For our luxurious New Year’s Eve we charge a €40 surcharge per person.
Check in from 2pm to 11pm
Check out from 8am to 11am
The interior shots are sample images from our rooms and suites. Rooms may vary in layout, furnishings and decoration.
Subject to changes and errors at any time!
Hotel Platzer GmbH reserves the right to change prices if necessary.

Payment
For a non-binding reservation and to secure your booking, we request a payment of €400 per room within one week; to reserve, please provide a credit card number (MasterCard, Visa) or make a free bank transfer to the following bank account:
IBAN: AT09 2051 0000 0004 1657