The right of withdrawal in accordance with Section 18 (1) line 10 FAGG is not applicable; the following cancellation conditions apply:

Summer 2021

Uncertain times require flexible solutions - this is all the more true for this year's winter vacation planning.
As part of our "Happy & Safe" campaign, we want to give you exactly this flexibility and guarantee safe and carefree planning.

• In the period from 03.06.2021 to 27.09.2021, you can cancel your vacation free of charge up to 48 hours before arrival.

Thereafter, a cancellation is only possible with the following cancellation fees:

• 100% of the total arrangement price in the event of no-show;
• 100% in case of an early departure or late arrival; 
• in the event of a timely cancellation, EUR 50 will be retained from the deposit as a booking fee;


Winter 2022

Guests can cancel free of charge up to 1 month before the day of arrival.

Thereafter, a cancellation is only possible with the following cancellation fees:

up to 30 days before arrival 50% of the total arrangement price
up to 7 days before arrival 90% of the total arrangement price
in the event of no-show 100% of the total arrangement price.
An early departure or late arrival will be billed in full.
In the event of timely cancellation, EUR 50 will be retained from the deposit as a booking fee.

Cancellations are only accepted in writing.

As a general rule, cancellations will only be accepted in writing. Austrian hotel regulations apply.

We recommend that you take out travel cancellation insurance at www.europaeische.at

Discount for children in the winter:
Discount in parent rooms and suites:

0 to 2 years: €10 per night
3 to 5 years: 70% discount including children’s menu
6 to 10 years: 50% discount on the half-board price
11 to 14 years: 30% discount on the half-board price
from 15 years: 20% discount on the half-board price


Discount for children in the summer:
Discount in parent rooms and suites:

0 to 4 years: €10 per night
5 to 9 years: €32 per night
10 to 15 years: €42 per night
from 16 years: 20% discount on the half-board price

Double room for single occupancy:
We charge + €25 in summer and + €45 in winter for single occupancy of a double room

Weekend surcharge:
From December to April, we charge a weekend surcharge of €10 per person per day
for stays of less than 5 nights from Thursday to
Sunday.

Additional adult occupancy:
The third adult receives a discount of 20%

Pets only upon request, for a fee (Euro 18 per day)
We recommend that you take out travel cancellation insurance at www.europaeische.at
We have to charge for early or late arrival 
We offer the following payment options for settling your hotel bill: Euro, MasterCard, Visa or Maestro.
For our exclusive Christmas Eve we charge a €30 surcharge per person.
For our luxurious New Year’s Eve we charge a €40 surcharge per person.
Check in from 2pm to 11pm
Check out from 8am to 11am
The interior shots are sample images from our rooms and suites. Rooms may vary in layout, furnishings and decoration.
Subject to changes and errors at any time!
Hotel Platzer GmbH reserves the right to change prices if necessary.

Payment
For a non-binding reservation and to secure your booking, we request a payment of €400 per room within one week; to reserve, please provide a credit card number (MasterCard, Visa) or make a free bank transfer to the following bank account:
IBAN: AT 412051001200000048
BIC: SPSCAT22